Experience Nature Indoors with the Ultimate Cat Tree House
Transform your home into a feline paradise with our Multi-Level Indoor Cat Tree House. Designed to bring the thrill of the outdoors inside, this cat condo is perfect for your furry friend to explore, play, and relax. The interchangeable silk leaves provide a natural hideaway, allowing your cat to indulge in their instinctual behaviors. With a square base for stability, this tree house is a blend of fun, safety, and style.
Why Your Cat Will Love It
Our Cat Tree House is not just furniture; it’s a playground, a hideout, and a nap spot all in one! Its multiple levels and perches cater to your cat’s love for climbing and observing their kingdom from a high vantage point. The inclusion of scratching pads keeps their claws healthy while saving your furniture from damage.
- Interchangeable Leaves: Clip-on/off feature for easy customization and replacement.
- Sturdy & Safe: Made with pet-safe, non-toxic materials and a solid wood frame for stability.
- Easy Assembly: Set it up in less than 15 minutes without any tools.
- Locally Made: Crafted with precision using a combination of advanced technology and skilled artisans.
- Ideal Size: Accommodates cats up to 32 pounds with dimensions of 24x24x60 inches.
Product Specifications
- No. of Tiers: Single Layer
- Material: Wood with Silk Leaves
- Color: Green
- Product Weight: 32 lb
- Dimensions: 24.00 x 24.00 x 60.00 Inches
Bring the Adventure Home
Whether it’s for playtime, relaxation, or satisfying their natural instincts, our Cat Tree House is the perfect addition to any cat owner’s home. Its unique design and customizable features make it a special retreat for your cat and a stylish piece of furniture for you. Don’t wait to give your cat the gift of adventure and comfort. Order now and watch them enjoy their very own tree house!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of silker.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of silker.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of silker.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://silker.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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