Transform Your Travel Experience
Say goodbye to uncomfortable journeys with our Ultimate Comfort Memory Foam Travel Neck Pillow. Whether you’re embarking on a long-haul flight or commuting to work, this pillow is designed to provide unparalleled comfort and support. Crafted with high-quality memory foam, it conforms to the unique contours of your neck and head, ensuring you arrive at your destination refreshed and pain-free.
Product Features
- High-Quality Memory Foam Filling: Molds to your personal contours for custom support.
- 100% Cotton Material: Soft and skin-friendly for added comfort.
- Dual Color Options: Available in stylish dark gray and light gray to suit your taste.
- Easy Maintenance: Detachable and washable for effortless cleaning.
- Compact and Portable: Rolls up easily and is smaller than your phone, making it perfect for on-the-go travel.
When and Where to Use
Our travel neck pillow is ideal for various scenarios – long flights, daily commutes, or even a quick nap at your desk. The versatility of this pillow makes it a must-have accessory for any travel enthusiast or daily commuter.
Why Choose Our Travel Neck Pillow?
What sets our pillow apart is the combination of its high-quality memory foam and user-friendly design. It’s not just about sleeping on the go; it’s about doing so in a way that supports your neck and head, preventing the common aches and pains associated with travel. Plus, its compact size and ease of transport mean you can bring the comfort of home with you, wherever you go.
Product Benefits
- Provides superior neck and head support to prevent discomfort during travel.
- Memory foam filling adapts to your shape for personalized comfort.
- Soft, cotton material is gentle against your skin.
- Easy to clean and maintain, ensuring hygiene and longevity.
- Lightweight and compact design makes it a travel essential.
Your Travel Companion Awaits
Don’t let discomfort ruin your travel plans. Embrace the journey with the Ultimate Comfort Memory Foam Travel Neck Pillow. Order now and experience the difference in your next trip!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of silker.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of silker.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of silker.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://silker.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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